Legal
Privacy Policy
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Jet Select Solutions ('we', 'us', or 'our') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our services.
1Who We Are
Jet Select Solutions is a professional exterior cleaning company based in Bretherton, Leyland, Lancashire, UK. We provide driveway cleaning, patio cleaning, roof cleaning, gutter cleaning, and related exterior property maintenance services throughout Lancashire. You can contact us at: Jet Select Solutions, Bretherton, Leyland, Lancashire, UK. Phone: 01772 915314.
2Information We Collect
We may collect the following personal information when you use our website or contact us: your name, email address, phone number, and property address (when provided for a quote); the content of any messages or enquiries you send us; technical data such as your IP address, browser type, and pages visited (collected automatically via cookies and analytics tools); and any photos or attachments you choose to send us.
3How We Use Your Information
We use the information we collect to respond to your enquiries and provide quotes for our services; to carry out the cleaning services you have requested; to send you appointment confirmations or service updates; to improve our website and customer experience; and to comply with any legal obligations. We will never sell your personal data to third parties, and we will not use it for unsolicited marketing without your consent.
4Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases: contract performance — when processing is necessary to provide the services you have requested or to take steps at your request before entering into a contract; legitimate interests — for example, to respond to enquiries and improve our services; and legal obligation — where we are required to process data to comply with the law.
5Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies required for the website to function, and analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the website.
6Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services (for example, our website hosting provider or messaging platform), provided those parties agree to keep your information confidential. We may also disclose your information if required to do so by law or in response to a valid legal request.
7Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry and contact data is typically retained for up to 2 years. If you would like us to delete your data sooner, please contact us.
8Your Rights
Under UK data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (the 'right to be forgotten'); object to or restrict our processing of your data; and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10Third-Party Links
Our website may contain links to third-party websites (for example, WhatsApp or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
12Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: Jet Select Solutions, Bretherton, Leyland, Lancashire, UK. Phone: 01772 915314. You can also use the contact form on our website.
For questions about this policy, contact us at 01772 915314 or use the contact form.