Legal
Terms and Conditions
Last updated: August 2026
Please read these Terms and Conditions carefully before using our services. These Terms set out the basis on which Jet Select Solutions provides exterior cleaning and maintenance services to customers in Lancashire and the surrounding areas.
1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Jet Select Solutions ("we", "us", "our"), a pressure washing and exterior cleaning business operating in Lancashire and the surrounding areas.
By requesting a quote, booking a service, or engaging us in any capacity, you agree to be bound by these Terms. Please read them carefully before proceeding.
If you have any questions about these Terms, please contact us at info@jetselectsolutions.co.uk or call 01772 915314.
2. Our Services
Jet Select Solutions provides professional exterior cleaning services including, but not limited to: driveway cleaning, patio cleaning, roof cleaning, gutter cleaning, patio pointing, and garden maintenance.
All services are carried out by trained operatives using appropriate equipment and cleaning agents. We reserve the right to refuse or discontinue a service if we believe it cannot be completed safely or to a satisfactory standard.
Descriptions of services provided on our website or in quotations are for guidance only. The exact scope of work will be agreed upon prior to commencement.
3. Quotations and Pricing
All quotations are provided free of charge and are valid for 30 days from the date of issue unless otherwise stated.
Quotations are based on information provided by the customer and/or an initial assessment. If, upon commencement of work, conditions differ materially from those described or assessed, we reserve the right to revise the quoted price. We will notify you of any such revision before proceeding.
Prices quoted are inclusive of labour, equipment, and standard cleaning agents unless otherwise specified. Additional charges may apply for specialist treatments, access equipment, or disposal of waste.
4. Booking and Confirmation
A booking is confirmed once you have accepted our quotation in writing (including by email or text message) and we have confirmed availability.
We will provide you with a scheduled date and approximate time window for the work. While we make every effort to adhere to agreed schedules, we cannot guarantee exact arrival times due to factors outside our control, including traffic and weather conditions.
We reserve the right to reschedule appointments due to adverse weather conditions or other circumstances that may affect the quality or safety of the work. We will provide as much notice as possible in such cases.
5. Customer Responsibilities
You are responsible for ensuring clear and safe access to the areas to be cleaned on the agreed date. This includes removing vehicles, garden furniture, plant pots, and any other obstacles.
You must inform us of any known hazards, fragile surfaces, pre-existing damage, or conditions that may affect the work prior to commencement. We accept no liability for damage to surfaces or items that were not disclosed.
You are responsible for ensuring that any third-party permissions required (e.g. from landlords, management companies, or neighbours) are obtained before work begins.
Please ensure that windows, doors, and any openings are closed during pressure washing to prevent water ingress.
6. Payment Terms
Payment is due upon completion of the work. We accept payment by bank transfer, cash, or such other methods as we may notify you of from time to time.
For larger commercial contracts, a deposit may be required prior to commencement. This will be stated in your quotation.
If payment is not received within 14 days of the completion date, we reserve the right to charge interest on the outstanding amount at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Ownership of any materials supplied (e.g. jointing compounds, sealants) remains with Jet Select Solutions until payment is received in full.
7. Cancellation and Rescheduling
You may cancel or reschedule a booking by contacting us at least 48 hours before the scheduled appointment at no charge.
Cancellations made with less than 48 hours' notice will be subject to a cancellation fee of 25% of the quoted price to cover preparation costs and lost scheduling.
If you cancel after work has commenced, you will be charged for the proportion of work completed plus any materials already used.
We reserve the right to cancel a booking at any time. In such cases, you will receive a full refund of any deposit paid.
8. Liability and Damage
We take every reasonable precaution to protect your property during the course of our work. However, certain surfaces — including older, weathered, or previously damaged materials — may be susceptible to damage during cleaning. We will advise you of any such risks prior to commencing work.
Our liability for any damage caused directly by our negligence is limited to the cost of repair or replacement of the affected area, up to a maximum of the total value of the contract.
We accept no liability for: pre-existing damage or deterioration; damage resulting from undisclosed conditions; indirect or consequential losses; or damage caused by circumstances beyond our reasonable control.
We carry public liability insurance. Details are available on request.
9. Satisfaction Guarantee
We are committed to delivering a high standard of work. If you are not satisfied with any aspect of the service provided, please notify us within 48 hours of completion and we will return to address the issue at no additional charge.
Complaints raised after 48 hours, or where the surface has been subjected to further use or treatment, may not be eligible for a free return visit.
10. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Jet Select Solutions and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
11. Privacy
Your personal data is collected and processed in accordance with our Privacy Policy, which is available at jetselectsolutions.co.uk/privacy-policy. By engaging our services, you consent to the processing of your personal data as described therein.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We reserve the right to update these Terms at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes acceptance of the updated Terms.
These Terms were last updated in August 2026.
Questions about these Terms?
If you have any questions or concerns about these Terms and Conditions, please don't hesitate to get in touch.